What We Collect and Why We Collect It
When you open an account on 13bd, we collect the details you provide during registration — your name, email address, phone number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transaction references tied to those wallets so we
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can verify deposits, process withdrawals, and resolve any account disputes quickly. Device data — your browser type, IP address, and session timestamps — is captured automatically each time you log in. We use this to keep your account secure and to detect access that does not
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match your usual pattern. We do not sell your personal data to third parties. Where we share data with payment processors such as the bKash, Nagad, or Rocket networks, that sharing covers only what those services need to complete your transaction. Retention periods vary by data
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type: transaction records are kept as long as required by applicable financial rules, while session logs are cleared on a shorter cycle. You may request a copy of the data we hold, ask us to correct inaccurate records, or request deletion where no legal obligation requires
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us to keep the data. Your rights and our obligations depend on your local law and the eligible regions covered by this policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.